In the process of reception guests, foreign language level(English and Thai language)of proficiency, to a large extent influence the effectiveness of your service. Guest says what I can't understand, I just don't know how to service, if guests can't understand what I say, it is more impossible to service. So language is the key to communication, foreign language is our communication tools, the importance of learning a foreign language in the practice life give me a wake-up call. I must in the mastery of written examination at the same time, more to strengthen foreign language speaking and listening.
Days of hotel internship is over, this is my first time to practice. In general, these days I really learned a lot of things: understand the catering service procedures and skills, also learned how to adjust their own state of mind, how to deal with the interpersonal relationship between colleagues, how to deal with customers. At the same time, more let I realized that as a waiter, should have a strong sense of service.