The DNs experienced that it was possible to communicate with the ill person by using the technology despite not seeing each other. They stated at the same time that home visits were necessary. Whitten et al. (33) have described how nurses perceived a difference between using traditional home nursing and home telenursing as a result of the lack of physical contact with the patient. However, Whitten et al. claimed that using telenursing did not always lead to deterioration; instead, it could enhance the frequency of contacts in the nurse–patient interaction. One DN believed that using ICT might reduce the number of home visits. This could be seen as an advantage by reducing the stress for the DN, but also as a disadvantage because of the lack of physical contact with the ill person. Physical touch is an important form of nonverbal communication in nursing care (34, 35). This is an important issue in nursing care, but it has not been the focus in this study.