My safety deposit box failed.to open and reception told me i had to wait till next day for engineer to sort it although all my ID and passport and money were inside. I didnt even have cash for food or water. Wasnt offered a drink or food . Just told to wait till next day. Showers and WC very small. Booked a double bed but was given a single. Nowhere to hang clothes and no drawers at all in the room.