Thanks for contacting us. I understand you received a message to contact support when attempting to make a purchase on the iTunes Store. I can definitely understand wanting to have this addressed so you can get back to making purchases, because I would also want to make sure this was looked into. You’ve come to the right place. I'll help you get this issue resolved.
I’ve made some changes on my end, so the issue should be resolved. Thanks for your patience. If you still can't purchase after trying again, let me know. I'll be happy to help.
I am happy that I was able to help find a solution for you today! If there is anything else we can help you with in the future, please feel welcome to contact us using https://www.apple.com/support/contact/ to begin your support request. Thank you for contacting iTunes Store Support.