Communication skills are essential for successful nursing. Brennan (9) believes that the interaction between patient and nurse is central in caring, and mutual interaction is probably no less important when communication occurs via computers; it is just different. One feasible method by means of which DNs could support chronically ill people living at home could be the use of ICT. ICT enables people to communicate, gather information and interact with distance services quickly and more easily without the limitation of time and place (10).