Advance Replacement service contracts 24x7x4 Drop Off BKKThis contract made on Green IT company ___________ between PCL., located at 23/106-108, soonvijai, Rama 9th road, bangkapi, huaykwang, Bangkok 10320 province hereinafter in this contract, called IT Green and call PCL. ___________ _______________________________________________________ hereinafter in this contract, called a service provider with the following agreement: 1. responsibilities of the IT Green PCL. 1.1. "service" means the responsibilities of IT Green in PCL. topics 1 to 5 of this contract on the delivery of a replacement device (Advance Replacement) from IT to the Green PCL., agreed on in the contract between IT and PCL patients Green through Green IT PCL. to make inquiries or to inform patients tested. If it is found that the equipment could not be used. Will ship the device according to the agreed place. Amendments to various agreements, if contrary to the contract, based on the contract.1.2. the "master device" means a device that is listed in the end of the contract, this is the device that the service provider is active if the device is damaged IT Green primary PCL. to be responsible for bringing alternative equipment to send to the recipient on the property and the time specified in this contract.1.3. "replacement equipment" means equipment that IT will change the Green PCL., they substituted the original equipment that was broken by the device, leading to the replacement of the same type and version of the device, or the device is better than that specified in the contract.1.4. the "service location" to make IT Green PCL. alternative devices, delivery within 4 hours. Places that have been agreed in the contract, with the exception of changes in writing from both sides in advance.1.5. "time to deliver" Green IT will be a temporary device to PCL. to send to the recipient service within four hours after the official starting time of ITDC has been notified from the patients and check the exact device.1.6. length of service This initial contract contract contract ended the day-by-day ..................... ...................... 2. the responsibility of the service provider 2.1. the service provider agrees to cooperate with IT, regardless of whether it is Green PCL. the subject of the data and the use of various devices to successful service. 2.2. the service provider is responsible for MA renewal of equipment, available to the service request. Patients must take a service contract (Contract Warranty) to renew the contract with the MA to register on the system to complete the Fortinet may refer to a period of service as specified in this contract (article 1.6) if the renewal registration is not complete IT equipment Green MA PCL. reserves the right not to refund Advance Replacement service, without having to purchase a service contract in all respects, and the text becomes void as soon as 1.6 ***2.3. service provider is responsible for monitoring and responsibility before notification of device damage. 2.4. service recipients to prepare personnel wait for equipment that IT will deliver the Green PCL., service location.2.5. Services will be the installation of the device to be changed temporarily to use. 3. service charges and payment 3.1. IT will charge Green PCL., 1 year before the contract start date, which they can use the service license an unlimited number of times during the life of the contract. 3.2. If the service provider change with Green IT PCL., device audit found that equipment is not damaged by that. IT can be charged for PCL. Green services from patients in 10% of the contract value. 3.2. the service provider shall make the payment of the expenses incurred in the section 3.2 within 30 days from the date of receipt of invoice. 4. confidentiality 4.1. the Green IT PCL. confidentiality of patients to disclose or share with others unless consent from the patients. 5. to obtain the service. 5.1. service recipients can contact the service 24 hours by problems at support@itdc.co.th, or call 026415615 in the Office hours (8.30-17.30 Monday-Friday) and to call 083-614-1097. during non-business hours. 5.2. when it has been notified, IT would make the PCL Green check with the relevant service. The way IT will continue to prepare Green PCL. alternative devices, and to submit, as agreed in the contract of places.
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