The Old Public Administration is based on the ideas that efficiency is the
preeminent value and that people won’t be productive and work hard unless
you make them. In this view, workers will be productive only when
they are provided with monetary incentives, and when they believe that
management can and will punish them for poor performance. Employee
motivation is not considered in a direct way. In the early twentieth century,
when Old Public Administration was the dominant model, people were
expected to simply follow orders, and for the most part, they did. Public
employment was considered to be a simple quid pro quo arrangement
analogous to employment in the private sector: In exchange for a steady
salary, workers would carefully and methodically carry out assigned tasks.
The treatment of workers as human beings with emotions and needs, with
contributions and insights, with value in their own right, was not part of
the equation.
The Old Public Administration is based on the ideas that efficiency is the
preeminent value and that people won’t be productive and work hard unless
you make them. In this view, workers will be productive only when
they are provided with monetary incentives, and when they believe that
management can and will punish them for poor performance. Employee
motivation is not considered in a direct way. In the early twentieth century,
when Old Public Administration was the dominant model, people were
expected to simply follow orders, and for the most part, they did. Public
employment was considered to be a simple quid pro quo arrangement
analogous to employment in the private sector: In exchange for a steady
salary, workers would carefully and methodically carry out assigned tasks.
The treatment of workers as human beings with emotions and needs, with
contributions and insights, with value in their own right, was not part of
the equation.
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