I arrived and went shopping as my room was not ready ..when i checked in they told me the swimming pool was not working and the pool area not available .
I had booked this hotel for the outside area and pool to relax.
The next morning i had a suerb breakfast and told management I would be checking out as
the pool area NON ACCESS .
The manager said he would try to transfer me to a sister hotel 30 minutes later.
He did , they got me a complimentary taxi to the hotel in Silom and I was upgraded to a suite ,amazing service fantastic , I had to leave early for my flight and the kitchen provided me with a delicious take away box ..
I full recommend this hotel