The other 36.7% did
not state what approach they used. Interestingly, none of the
respondents planned to adopt a new performance measurement
approach in the near future and 80% indicated that they consider
An empirical study of performance measurement systems in manufacturing companies
Manufacturing and processing
their current PM system to be effective. Some positive comments
form the respondents’ using the balanced scorecard included;
“Global measurement system linked to strategic plan”,
“reasonable but constantly evolving” and also “results are
produced in a timely and accurate manner allowing them to be
used for decision making purposes”