So what should be done to deal with this problem? The first step is to recognize it and bring it out into the open. This is the only way it can be addressed. Nurses report that missed care is a “hidden secret” that they would like to bring out in the open and address. This is similar to the patient safety movement. Until 11 years ago, when the IOM report To Err is Human was published, little attention was given to the issue (Kohn, Corrigan, & Donaldson, 2000). Today, safety is a major focal point in health provider organizations and funding agencies. Now, we even have patient safety officers in some hospitals.