Despite this evolution of thought, there remains a lack of consensus about
what motivates people and how best to influence behavior in organizations.
As will be explored in the sections that follow, public choice theorists argue
strenuously for a model of human behavior and motivation based solely on
self-interested, individual decision making, to the exclusion of other explanations
of human behavior. For others, there has been a growing recognition
that in addition to self-interest, human motivation involves both social
and psychological factors. This leads to a much more complex view of the
relationship between organizations and human behavior in which both the
structure of the organization and interactions and relationships betweenindividuals and groups influence behavior. In this more complex view, it is
also assumed that individuals with different experiences and personalities
will respond to organizational life in different ways. Organizational politics
are also believed to influence behavior as people seek to obtain and maintain
power. Finally, in this view, organizational culture is understood as creating
the normative context for our behavior in organizations. In short, for these
theorists, people are seen as bringing their social and emotional needs to
work. In the sections that follow, we will explore how these issues are dealt
with from the perspectives of the Old Public Administration, the New Public
Management, and the New Public Service.
Despite this evolution of thought, there remains a lack of consensus about
what motivates people and how best to influence behavior in organizations.
As will be explored in the sections that follow, public choice theorists argue
strenuously for a model of human behavior and motivation based solely on
self-interested, individual decision making, to the exclusion of other explanations
of human behavior. For others, there has been a growing recognition
that in addition to self-interest, human motivation involves both social
and psychological factors. This leads to a much more complex view of the
relationship between organizations and human behavior in which both the
structure of the organization and interactions and relationships betweenindividuals and groups influence behavior. In this more complex view, it is
also assumed that individuals with different experiences and personalities
will respond to organizational life in different ways. Organizational politics
are also believed to influence behavior as people seek to obtain and maintain
power. Finally, in this view, organizational culture is understood as creating
the normative context for our behavior in organizations. In short, for these
theorists, people are seen as bringing their social and emotional needs to
work. In the sections that follow, we will explore how these issues are dealt
with from the perspectives of the Old Public Administration, the New Public
Management, and the New Public Service.
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