Great , clean and comfortable but staff asked me to put baht1000 but didnt give me receipt and didnt return to me..i remember this when i was in airport. Why such a reputable hotel does not have a standard procedure? The staff also promised that they would combine the 3 twin beds into one big bed but they never showed up...in term of standard procedure and staff helpfulness, this is the worst 4 star hotel i have ever stayed...