The DNs stressed further the great responsibility of visiting and caring for people in their homes. Sometimes they felt insufficient and dissatisfied with the nursing care they gave, because it was difficult to understand and fulfil the needs of the ill person and mediate security. One DN mentioned that ill people were sometimes anxious and contacted the DN immediately after the DN had left them. The other described a sense of powerlessness when there was a lack of continuous communication with ill people or when many needed help at the same time. Both DNs described how they gave priority to ill people who were judged to be in the greatest need of security, but that this was not always easy.