Overall, the hotel is clean, modern and spacious. However, the staff lacked proficiency in communicating with guests in English. Some staff seemed not well-trained in greeting guests and as a result we felt unwelcomed. However, those staff at the concierge were polite n friendly and were always ready to assist us with our luggages and helped us to get taxis during our daily outings
Although this hotel is not located near the bigger malls, it only took about 15mins to reach places like MBK or Siam Paragon. We will choose this hotel again in our next trip.