Thank you for uploading the support bundle, We looked into the secondary Netscaler Interfaces, where all the interfaces shows down.
Even if it is in a HA pair, the interfaces should be up, and the Interfaces on which Heartbeats are not seen 1/16 1/15 1/14 1/13 1/12 1/11 1/8 1/7 1/6 1/5 1/4 1/3 1/2 1/1 0/1 0/2
Could you please explain me again your issue, and also it will be helpful if we have a Network topology to proceed further.
Kindly let us know your good time to discuss on this issue