Dear Valued Customer,
Thanks for your email; it is our honor to help you.
Could you show us the order number for better check ?
Sweet Reminder: If any questions, you can also use the link below to contact us.
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html
Looking forward to hearing from you.
Best wishes,
Belly
Service Team