Normally, when we decided to inform Union, it means message which will be conveyed to Union is a final decision and we should not change or add or cut or modify after meeting. Khun Supachai had good communication with team and informed me before November 23 and I was okay and not aware. Khun Somchai attended all HR Steering Committee Meetings and he was not aware. I don't want to pinpoint that communication is disconnected somewhere.
Okay we will improve to avoid reoccurrence.