As discussed in Chapter 8, the notion of shared leadership is critical in
providing opportunities for employees and citizens to affirm and act upon
their public service motives and values. In the New Public Service, shared
leadership, collaboration, and empowerment become the norm both inside
and outside the organization. Shared leadership focuses on the goals, values,
and ideals that the organization and community want to advance. As Burns
(1978) would say, leadership exercised by working through and with people
transforms the participants and shifts their focus to higher-level values.
Through shared (or transformational) leadership, the purposes and ends of
organizations, groups, and communities are transformed to another, higher
set of goals and values. This process must be characterized by mutual respect,
accommodation, and support. The public service motives of citizens and employees
alike can be recognized, supported, and rewarded in the process.
As discussed in Chapter 8, the notion of shared leadership is critical in
providing opportunities for employees and citizens to affirm and act upon
their public service motives and values. In the New Public Service, shared
leadership, collaboration, and empowerment become the norm both inside
and outside the organization. Shared leadership focuses on the goals, values,
and ideals that the organization and community want to advance. As Burns
(1978) would say, leadership exercised by working through and with people
transforms the participants and shifts their focus to higher-level values.
Through shared (or transformational) leadership, the purposes and ends of
organizations, groups, and communities are transformed to another, higher
set of goals and values. This process must be characterized by mutual respect,
accommodation, and support. The public service motives of citizens and employees
alike can be recognized, supported, and rewarded in the process.
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