The Short Messaging Service (‘SMS’) provided to visa applicants is to update the applicant on the current status of
the visa application process. The information provided by SMS is based on the information provided by the UK
Border Agency at the British Embassy in Bangkok, Thailand. While VFS ensures that information is made
available to the visa applicant promptly and accurately, the visa applicant shall at all times be responsible for
providing and maintaining an SMS text compatible mobile phone number where VFS can send text messages
regarding the status of the visa application to the visa applicant. The visa applicant is responsible for ensuring they
are connected to a mobile network that is capable of receiving the SMS services. The visa applicant understands
that if the visa applicant’s mobile phone is switched off, disconnected for any reasons or is out of coverage for a
period of 24 hours or more, the visa applicant’s mobile network provider may delete any SMS messages to be
received by the visa applicant.