Study on the matter. Factors that affect a wide range of online booking systems, gateway company Asia co., Ltd. Is intended to study the composition of marketing section factors affect the selection of the company's online booking service, gateway Asia co., Ltd. The population used in this study is that customer service agents at uses the company's gateway Asia co., Ltd. In Bangkok Select a sample of 100 list of tools used in the study is a questionnaire. The statistics are used to analyse data, including average t-test percent, a value f-test, One-Way ANOVA. Study results showed that the respondents, mainly female, age 31 – 40 years of undergraduate education, income and marital status unmarried, 20001-30000 Thai baht experienced 2 – 5 years of work, reviews the factors combined marketing section that affects the selection, service and coordination issues can be contacted via the E-mail Call Center. Be able to communicate a wide variety of languages. Second is the issue with select products covering Asia, Europe and America. The issue price and the cost, fees, to cancel the reservation and the reservation information changes. The ease of access issues can access the booking engine has all the environment care provider issues an employee can provide recommendations and guidelines to solve the problem. The service environment issue. To display the rules in the book and personal factors, no matter the gender, age, marital status, income, education, and work experience part composition factors do not affect the market that affect a wide range of decisions. Suggestions from the study. The management should increase the opportunities for publicity, and can be found through a Search Engine when a search campaign services to social networks. (Social Network Service) to expand the network, add services, covers the requirements of the customer.
การแปล กรุณารอสักครู่..