Meeting future demand, be it increasing numbers of ¬passengers and their ever-smarter mobile devices or airline business partners seeking to improve efficiency, is a critical preoccupation for many airport IT bosses.
Their vision of an integrated airport ¬environment that offers a seamless customer experience is edging closer to realisation. Airports around the globe are reporting successes over the past year focused on IT infrastructure upgrades, common-use and self-service, and mobile services for both passengers and staff.
Combine these wins with, admittedly nascent, activity around in e-gates, passenger flow management, radio frequency identification (RFID) and the toolkit for enhancing ¬performance is taking shape.
However, the pace of technological change is picking up all the time, so working out how to prepare for growth without creating logjams in the current service or boxing yourself into a technological corner is no mean feat.
Meeting future demand, be it increasing numbers of ¬passengers and their ever-smarter mobile devices or airline business partners seeking to improve efficiency, is a critical preoccupation for many airport IT bosses.
Their vision of an integrated airport ¬environment that offers a seamless customer experience is edging closer to realisation. Airports around the globe are reporting successes over the past year focused on IT infrastructure upgrades, common-use and self-service, and mobile services for both passengers and staff.
Combine these wins with, admittedly nascent, activity around in e-gates, passenger flow management, radio frequency identification (RFID) and the toolkit for enhancing ¬performance is taking shape.
However, the pace of technological change is picking up all the time, so working out how to prepare for growth without creating logjams in the current service or boxing yourself into a technological corner is no mean feat.
การแปล กรุณารอสักครู่..
