This was over due more than 90 days

This was over due more than 90 days. We hope this was just an oversight on your part and you will be able to remit the funds due immediately.
We need your payment in full so we can continue to serve your needs. The requested amount does not include any applicable late charges and fees. Because of your history of on-time payments, we have waived the penalty charge. In future, however, we will be obliged to charge a penalty to overdue accounts.